Effective Date: 28^th June 2024

Future Rismo Travel Company (“we”, “us”, or “our”) values the privacy of our customers and visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our services or visit our website.

By using our website or booking services, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We collect personal information in the following ways:

• Personal Information You Provide: When you book a tour, make inquiries, or create an account with us, we may collect your name, email address, phone number, passport details, travel preferences, payment information, and other relevant data.
• Information Automatically Collected: When you visit our website, we may collect data such as your IP address, browser type, device type, pages visited, and time spent on our site using cookies or similar tracking technologies.
• Third-Party Information: We may also obtain information from third parties, including hotel bookings, transportation providers, or tour operators, to fulfill your travel requests.

How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Services: To process bookings, arrange accommodations, organize tours, and provide customer support.
• To Improve Our Services: To improve our website, customer experience, and tailor our offerings to your preferences.
• To Communicate with You: To send booking confirmations, updates, promotional materials, or other information related to your trip.
• For Legal Compliance: To comply with legal obligations and address any legal disputes.

Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your information in the following circumstances:

• With Service Providers: To fulfill your travel arrangements, we may share your personal details with hotels, airlines, tour guides, and transportation providers.
• With Legal Authorities: We may disclose your information if required by law, in response to a legal request, or to protect our rights.
• With Your Consent: We may share your information with your consent or at your direction.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. Our website uses encryption technologies (such as SSL/TLS) to secure the transmission of sensitive data, including payment details. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.

Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access and Update: You can request access to the personal data we hold about you and update any inaccurate information.
• Deletion: You may request the deletion of your personal data, subject to certain legal exceptions.
• Opt-Out of Marketing Communications: You can opt-out of receiving promotional emails by following the unsubscribe link in our emails or contacting us directly.
• Cookies: You can manage cookies through your browser settings. Note that disabling cookies may affect your user experience on our website.

Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy applies only to the information we collect. We are not responsible for the privacy practices of third-party websites, and we encourage you to review their privacy policies.

Data Retention

We retain your personal information only as long as necessary to provide the requested services, comply with legal obligations, resolve disputes, and enforce our agreements.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” at the top of this policy will be updated accordingly. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:

• Email: info@futurerismo.com
• Phone: 011 290 2090 / 070 476 6000
• Address: No.136/B, Jaya Mawatha, Kadawatha, Sri Lanka